Shipping Methods and Rates
*Please note: Any dates provided on-site and in other marketing communications are to be used as guidance only. Kerastase does not guarantee order delivery dates and is not responsible for carrier processing delays.
Our shipping carrier does not deliver on Saturday or Sunday nor do they deliver to Post Office boxes.
APO/FPO and PO Box orders will be shipped via US Postal Service Priority Mail, please allow 10 to 12 business days for delivery. Due to USPS shipping regulations, certain restricted products cannot ship to these locations (see Restricted Products below for a complete list).
Orders shipped to Alaska, Hawaii and the US Virgin Islands will be shipped via US Postal Service Priority Mail (no PO Box/APO/FPO addresses), plus an additional surcharge will be applied; please allow 10 to 12 business days for delivery. Due to USPS shipping regulations, certain restricted products cannot ship to Alaska and Hawaii using USPS Priority Mail (see Restricted Products below for a complete list). Orders containing any Restricted Products will instead be shipped using standard USPS, please allow 4-6 weeks for delivery.
We do not ship outside the U.S. at this time (with the exception of APO/FPO addresses and the U.S. territories. We do not ship to Puerto Rico).Shipping Charges:*
Ground – $8.99
2 Day – $15.00
Next Day $23.00
*Please allow 1- 4 days for processing on all orders.
Kérastase Rewards Loyalty Members receive free Ground Shipping with all orders. Non-Members receive free Ground Shipping on orders $99+.Shipping Regulation Products (applies to travel sizes as well)
If an order contains one of these products, the entire shipment must ship by ground. Additionally, these products cannot be shipped at all to Alaska, Hawaii, Puerto Rico, APO/FPO locations and PO Boxes.
International Orders
We regret that we do not ship outside the U.S. at this time.Shipping Confirmation
Please place the items in the basket that you wish to be sent to one location and send order. You may then proceed to send to another address by beginning the order process again.